Brands
FAQ
Everything you need to know before your piece is engraved.
How does personalized engraving work?
Step 1: place your order and upload your favourite photo.
Artwork preview: our team prepares your design and sends you a preview before engraving.
Unlimited revisions: we only engrave once you are completely happy with the final design.
Fast production: after approval, your jewelry is carefully prepared and shipped.
Can I see the design before engraving?
Yes. We send you a preview of the design before engraving, so you can make sure everything looks exactly how you want it.
Can I request changes?
Yes. You can request changes before production. Your piece only moves forward once you approve the final preview.
How long does production take?
Production time may vary depending on order volume, but once your design is approved, your personalized piece is carefully prepared as quickly as possible and shipped with tracking.
Does the engraving have warranty?
Yes. Our personalized pieces include lifetime warranty on the engraving, so your memory is made to last.