Estimated delivery times
Delivery times may vary depending on the destination, carrier availability and external factors outside our control.
Portugal: 1–3 business days after dispatch.
Europe: 4–7 business days after dispatch, depending on the destination country.
United States: 7–15 business days after dispatch.
Other international destinations: Delivery times may vary depending on customs procedures, local carriers and the destination country.
Please note that delays may occur during busy periods, holidays, strikes, weather conditions or customs processing.
Shipping costs
Portugal: Free Shipping on orders of €65 or more. Orders below €65 have a shipping fee of €5.99.
European Union: Standard Shipping costs €7.99.
United States: Standard Shipping costs €12.99.
Other international destinations: Shipping costs are calculated at checkout based on the destination and available shipping options.
Customs and import fees
Orders shipped outside the European Union may be subject to customs duties, import taxes or other fees imposed by the destination country. These charges are not included in our product prices or shipping fees and are the sole responsibility of the customer.
Gianeli has no control over these charges or any customs-related delays.